Thursday, August 12, 2010

And On the Opposite Side of the Spectrum...

In another story from the weekend - had a guy check in with two reservations. I ask him if he'd like to check in for both, and he says no, the other people will check in later. After I give him his keys, he ask where the second room will be located, and I tell him I've put it next to the first one.

Guest: "Oh. Could you put it somewhere else?"
Me: "Umm, sure. Do you want it on another floor?"
Guest: "Yeah...or the same floor's fine. Just not near mine."

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