And...I was right. Worked Saturday afternoon/evening shift, and there were two guests who booked the wrong room type. One was briefly pissy about it but then recovered and was fine, and the other was one of the biggest assholes I have met in my short hospitality career. Then there was the reservation Expedia lost...while we were completely booked...which makes me think I will never book with Expedia...EVER!!!!
Those stories to come when I have time to write a real post.
Just came across your blog from my friend Slightly Cranky Waitress. Good luck with it. Please visit mine:
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