Caller: I wanted to know the last time your rooms were renovated.
Me: Five years ago, ma'am. The hotel was completely gutted, everything rebuilt.
Caller: So the bedding in your rooms is five years old?
Me: Umm...the age of the bedding would vary by room. Bedding is replaced as needed.
Caller: But the furniture is five years old.
Caller: Okay. How long are those bedding cycles?
Me: (long pause) I don't know. I would have to check with housekeeping.
Did she seriously expect me to know the answer to that question?