Stop Calling Here!!!

For some reason, whenever I have someone from a certain area of the world stay (think Middle East/India area), they receive lots of phone calls. I don't know if it's because they don't know how to use email or if it's because the person isn't trusted to handle company business without lots of instruction, but whatever it is, it's annoying as hell. All calls to the hotel go through me. We don't have something where it gives you the option to put in an extension first. Everything goes through me.

And for those of you who are thinking, well, that's your job, get over it, I might agree - except when people get five phone calls in an hour. Honestly - it's irritating. At a certain point, I pick up the phone and I already know who's on the other end.

One person, when calling for this guy (who may or may not have been Indian) asked me when he was checking out. I told him Friday. I probably wasn't supposed to do that. Then he asked what room he's in. "We don't give that information out." Then (this may be one of the best questions I've received since I started working in hotels, and that's saying something) he asked where he was going when he left. Umm, are you kidding? What a stupid question. Do I look like his travel agent? Cue a flat "I don't know" on my end.

I was so glad when that guy left. Seriously, stop calling here!!!